Mowing Supervisor

POSITION: Mowing Supervisor

REPORTS TO: Mowing Manager

POSITION TYPE: Hourly

DATE CREATED/REVISED:   6/14/2022

SUMMARY

Areas of Responsibility include: 
Daily Mowing routes distributed
Communications between office, customers, and mowing technicians
Maintain Relationships with customers and mowing technicians
Maintain Mowing Equipment

ESSENTIAL FUNCTIONS

Oversight of Mowing Route

1. Distribute Mowing Routes 
   • Make sure mowing technicians are prepared for the day
   • Make sure equipment is operable
   • Make sure routes are completed 
   • Tools/Equipment availability for each job
2. Ensure efficient execution of each customer, includes:
   • Confirmation of customer notes are being executed
   • Follow up with customers to ensure requests are being completed.
   • Daily Field checks 
3. Daily Reporting:
   • Make sure mowing production gets posted 
   • Reschedule any job you couldn’t get to
   • Reconcile daily routes to make sure none are lost.
4. Training
   • Training of new hires
     • Mowing, trimming, edging, blowing
     • Tablets
     • Call logs
   • Assessing new/current employees’ knowledge and use of equipment
     • Determine which employees are crew members vs crew leads

COMMUNICATIONS

1. Maintain communications with customers
   • Call logs
   • Rescheduling
2. Maintain communications with Mowers 
3. Maintain communications with Mowing Manager
   • Any/all required communication

MAINTAIN RELATIONSHIPS

1. Customers
2. Office Staff
3. Co-workers
4. Management

All A&A Lawncare & Landscaping staff members are required to meet the company’s quality goals, operating philosophy and ethical standards at all times. Confidentiality is essential due to the nature of the company’s business.

Qualifications/Requirements

Education/Licenses

• Driver’s license
• Preferred Highschool diploma
• DOT Physical (if required)

Experience

• Subject Expertise: Awareness of Lawncare protocols and equipment
• Statutory Expertise: Awareness of local, state, and federal regulations and procedures
• Commercial & Residential: One to Two years experience

Skills

• Excellent Communication skills (both oral and written)
• Excellent interpersonal skills (tact/diplomacy, friendly, positive attitude)
• Strong customer relations skills (build rapport and confidence)
• Professional demeanor
• Awareness of lawn care and equipment
• Awareness of statutory regulations
• Excellent organizational skills (follow up and follow through)
• Flexible

Physical/Mental

• Physical Strength: Ability to lift 50 pounds
• Mental Stress: Decision-making, deadlines, project priorities and relationships

Other

• Flexible work schedule: i.e. work 45-50 hours per week, some evenings and weekends required

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