Laborer – Landscaper

POSITION: Laborer – Landscaper 

REPORTS TO: Landscape Manager

POSITION TYPE: Hourly

DATE CREATED/REVISED:   January 10, 2020

SUMMARY

Areas of Responsibility include: 
Daily Work Orders
Communications
Maintain Relationships
Expand Service Line
Maintain Mowing Equipment

ESSENTIAL FUNCTIONS

Oversight of Landscape Schedule 

1. Maintain customer’s property
   • Prep property for work order 
   • Perform work based on work order specifications
   • Clean up after work is finished
   • Tools/Equipment availability for each job
2. Ensure efficient execution of each customer’s property, includes:
   • Review work order and comply with special instructions
   • Arrange appropriate equipment and make sure in working order 
   • Confirms all aspects of work order is satisfied
3. Daily Reporting:
   • Turn in work orders
   • Reschedule any job you couldn’t get to
   • Reconcile work orders to make sure none are lost.

COMMUNICATIONS

1. Maintain communications with customers
   • Call logs
   • Call aheads
   • Rescheduling
2. Maintain communications with Office and Sales
   • Provide work orders of all jobs that have been completed
   • Provide list of customers who need rescheduled
3. Maintain communications with landscape manager
   • Provide daily schedule of jobs that have been done 
   • Any/all required communication

MAINTAIN RELATIONSHIPS

1. Customers
2. Office Staff
3. Co-workers
4. Management

EXPAND SERVICE LINE

1. Develop new services, programs
2. Supports Sales process

All A&A Lawncare & Landscaping staff members are required to meet the company’s quality goals, operating philosophy and ethical standards at all times. Confidentiality is essential due to the nature of the company’s business.

Qualifications/Requirements

Education/Licenses

• Driver’s license
• Preferred Highschool diploma
• DOT Physical (if required)

Experience

• Subject Expertise: Awareness of Lawncare protocols and equipment
• Statutory Expertise: Awareness of local, state, and federal regulations and procedures
• Commercial & Residential: One to Two years experience

Skills

• Excellent Communication skills (both oral and written)
• Excellent interpersonal skills (tact/diplomacy, friendly, positive attitude)
• Strong customer relations skills (build rapport and confidence)
• Professional demeanor
• Awareness of lawn care and equipment
• Awareness of statutory regulations
• Excellent organizational skills (follow up and follow through)
• Flexible

Physical/Mental

• Physical Strength: Ability to lift 50 pounds
• Mental Stress: Decision-making, deadlines, project priorities and relationships

Other

• Flexible work schedule: i.e. work 45-50 hours per week, some evenings and weekends required

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